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IN HOME DISPLAY PILOT |
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| Home : In Home Display Pilot |
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What is the Energy Smart In Home Display pilot?
 The New Orleans Energy Smart In Home Display (“IHD”) program is a 12 month pilot program that allows Entergy New Orleans electric customers to view their energy usage and an estimate their monthly electric costs from inside their home. The purpose of this pilot is to determine if access to this data will help customers use energy more efficiently and possibly lower their electric usage.
The IHD pilot program will allow customers to view, near real time, their energy usage and energy costs. The pilot would entail the use of Advanced Metering Infrastructure or “Smart Meters”. Smart Meters have the ability to record electric usage in 15 minute intervals with the goal of providing a customer near real-time information about their electric usage and the estimated cost of that usage at that point in time.
Each participating customer will receive a small in-home display device that allows the customer to view their electric usage information on a near real time basis along with an estimate of their monthly electric bill. The customer will also have the option of viewing similar information via a secure, password protected internet web portal.
The Energy Smart IHD pilot is anticipated to begin in January 2012.
How can I participate?
To participate in this program customers must meet the following requirements:
- Customer must be an Entergy New Orleans residential electric account holder residing at the service location listed on the In Home Display pilot application.
- Customer must have had active electric service at their current address since Dec. 1, 2010.
- Customers who are currently participating in any of the ENO Smartview Programs are not eligible. (ENO Smartview Programs include In-Home Display, Control Group, Portal Group, A/C Load Mgmt and Peak-Time Rebate)
- Customers who are currently participating in net-metering or load research are not eligible to participate in the In Home Display program.
- Certain meter types are not eligible. The IHD pilot program is open to customers utilizing Form 2S-240 residential meters only. Our customer service staff will verify your meter type in the review of your application.
- Only single family homes, doubles, triplexes, duplexes or condos with 4 units or less are eligible. The IHD devise must be located in relatively close proximity to the electric meter.
- Customers will be asked to participate in one or more surveys during the course of the pilot.
Participation in the In Home Display program is limited to the first 300 eligible customers who sign up. If you are interested in participating, please apply using the link below.
How do I enroll?
Thank you for your interest. The IHD pilot is fully enrolled.
Any other questions?
Please contact our In Home Display customer service center toll free at 1-855-33SMART (1-855-337-6278).
Please note that this is a call center specifically for this pilot program and all other Energy Smart program issues should be directed to the Energy Smart Solutions Center toll free at (866) 721-0249.
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